< Back to home

Terms and Conditions

1. Introduction

Welcome to AI LingoPlay, an AI-based role-play app designed to help users practise their language skills through interactive role-play scenarios with an AI character. By using our app, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. By using AI LingoPlay, you agree to these terms.

2. Service Description

AI LingoPlay enables users to select a language, choose a difficulty level, pick a character to interact with, and engage in role-play scenarios. Users can hear the character speak, see responses as text, and respond using text or voice. The AI can analyse user messages for grammar tips and break down the grammar of the AI character's responses.

3. Eligibility

There are no age restrictions for using AI LingoPlay. However, we cannot be held liable for any inappropriate or offensive responses generated by our third-party AI services.

3.1 User Accounts

To access full functionality, users must register an account with a valid email address. You are responsible for maintaining the confidentiality of your login credentials and all activities under your account. If you believe your account has been compromised, please contact support immediately.

4. User Conduct

4.1 User Responsibilities

The app is intended solely for practising language skills through role-play. Users should not attempt to use it as a generic AI assistant. Users must use the app in a lawful, respectful manner and in accordance with these terms and conditions.

4.2 Prohibited Activities

Users are prohibited from generating harmful content, including but not limited to hate speech, harassment, or violence. Any misuse of the app for such purposes is strictly forbidden. Additionally, users must not engage in activities that could harm or disrupt the app, its services, or its users.

5. Privacy and Data Handling

5.1 Data Collection

When you create an account, we collect and store the following personal information: your email address, language preferences, and selected conversation settings. This data is stored securely and used solely to personalise your experience and enable the core functionality of the app.

5.2 Data Usage

We use your data to deliver personalised language learning experiences, store your conversation history, and provide ongoing support. Your data is not sold or shared with third parties except as required to provide core services (see below).

5.3 Third-party Services

AI LingoPlay integrates third-party services such as OpenAI (for AI role-play, language analysis, and speech-to-text), Google Cloud (for text-to-speech and translation), and SendGrid (for email communication). These services may temporarily process data as required to fulfil their functions. OpenAI retains API data for up to 30 days for abuse prevention, but not for training unless explicitly opted in. Users are encouraged to review the privacy policies of these providers.

5.4 Data Storage

User preferences (e.g. language settings, character, and scenario choices) may be saved in either session or local storage on your device, depending on your consent. Account-related data is stored securely on our servers and protected by standard encryption practices.

5.5 Data Access and Deletion

You may request to access, correct, or delete your account data at any time by contacting us. Account deletion requests will result in permanent removal of your data from our systems, except where retention is required for legal reasons.

6. Intellectual Property

6.1 Content Ownership

The AI-generated content during role-play scenarios is treated as temporary and non-proprietary. We do not claim ownership over user interactions or generated messages.

6.2 Licences

By using the app, you do not grant any licences to AI LingoPlay for the use of your content beyond what is required to deliver the service.

7. Liability and Disclaimers

7.1 Liability

AI LingoPlay is not responsible for the content generated by OpenAI or other third-party providers. While we aim to create an engaging and appropriate experience, we cannot guarantee the suitability or correctness of all AI-generated responses.

7.2 Warranty Disclaimer

The service is provided "as is" and without warranty of any kind. We do not warrant that the app will be free from bugs or uninterrupted. The content is intended for educational purposes only and should not be relied on as professional advice.

8. Payments and Subscriptions

8.1 Pricing

AI LingoPlay is currently free to use. We reserve the right to introduce paid features or a subscription model in future. Users will be notified in advance of any pricing changes and will not be charged without prior consent.

8.2 Refunds

As there are currently no paid features, refunds are not applicable. If a paid version is introduced, a separate refund policy will be outlined at that time.

9. Changes and Termination

9.1 Modifications

We may update these terms from time to time. Material changes will be communicated via the app or email. Continued use of the service after changes are made constitutes acceptance of the updated terms.

9.2 Termination

We reserve the right to terminate or suspend accounts that violate these terms or engage in misuse of the service. Users may also request to close their account at any time by contacting us.

10. Contact Information

If you have questions about these terms or need help with your account, please contact us using the form linked in the footer of the app.

11. Legal Jurisdiction

These terms are governed by the laws of the United Kingdom. AI LingoPlay is currently operated by an individual developer and not affiliated with a registered company.